Shipping policy
CatchFish Shipping Policy
Last updated: September 28, 2026
Thank you for shopping with CatchFish. We aim to make ordering your fishing gear simple and reliable. Please review the information below regarding order processing, shipping, tracking, and delivery.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
During periods of high demand, holidays, or promotional events, processing may take slightly longer.
Shipping & Delivery
CatchFish works with different fulfillment and shipping partners depending on the product and delivery destination.
Estimated delivery times are shown during checkout. Delivery times may vary depending on your location, product availability, carrier delays, customs procedures, and other circumstances outside our control.
The delivery estimate shown at checkout is an estimate and is not a guaranteed delivery date.
Shipping Costs
Shipping costs are shown at checkout before you complete your purchase.
For orders that meet the minimum order value shown at checkout, free shipping is automatically applied.
Current free-shipping thresholds may vary by market and currency and will always be shown clearly during checkout.
Order Tracking
When tracking is available, you will receive tracking information after your order has been processed and shipped.
Please allow some time for the carrier's tracking system to update after receiving your tracking number.
Multiple Packages
If your order contains multiple products, items may be shipped separately depending on availability and fulfillment location. As a result, you may receive more than one package and tracking number for the same order.
There will be no additional shipping charge solely because an order is delivered in multiple packages unless otherwise stated at checkout.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
Delayed or Missing Orders
Occasionally, deliveries may be delayed due to carrier disruptions, customs processing, severe weather, high shipping volumes, or other circumstances beyond our control.
If your order appears significantly delayed or your tracking information has not updated for an extended period, please contact CatchFish Support and we will assist you in reviewing the shipment.
International Orders & Customs
International shipments may be subject to customs procedures, import duties, taxes, or other charges depending on the destination country.
Where such charges are not collected at checkout, they may be the responsibility of the customer. Customs requirements and charges are determined by local authorities and are outside CatchFish's control.
Returns & Refunds
CatchFish offers a 30-day return period, subject to the conditions outlined in our Refund Policy.
For complete information regarding returns, damaged products, incorrect items, and refunds, please review our Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our Contact page or at:
Email: catchfish92@gmail.com